How do I avail the money-back guarantee?
Please click on the support button at the bottom and reach out to us. It's that simple! Please detail what problems you've encountered and we would be happy to get back to you in 24 hours!

Is the product made in the United States? 
Yes, you can start feeding your puppy probiotics from when they are 8 weeks or older, although we recommend a vet consult to understand what they need probiotics for.

What is the status of my order?
Preparing for Shipment: This means we’re currently processing and packing the goodies for your pet. You’ll receive an email to let you know we received your order. When your order ships, we’ll send another email with tracking information.
Shipped: Your order has left our warehouse. Within 24 to 48 hours, you will also see a link to track your package.
Delivered: Your order has arrived! Orders are delivered 2 to 4 days a week before 10 p.m

How do I cancel or change my order?
Please reach out to us through the support link below and we would love to help you!

Is this truly odourless and tasteless? 
Yes, our probiotic is truly odourless and tasteless. Get to the gut of the problem without your dog even knowing its there!

How long will it take to show results?
The probiotic will take anywhere from 1-4 weeks depending upon your pet's gut health to show a discernable difference.

Can I stop the probiotics once he/she stops eating poop?
Technically you can, but we recommend that you don't, because the reason why the imbalance happened in the first place is due to dietary conditions.

Can you give it to a 12 week old puppy?
Yes, you can start feeding your puppy probiotics from when they are 8 weeks or older, although we recommend a vet consult to understand what they need probiotics for.

Is the product made in the United States? 
All of our products are 100% made in the USA.

Is just this probiotic enough to prevent coprophagia?
Coprophagia could be a result of multiple causes, of which one is an unhealthy gut bacteria imbalance. This will get cured by the probiotic, but other best practices such as improving the fiber content in your pet's diet will increase the chances of deterring your pet from eating poop.

Is this truly odourless and tasteless?
Yes, our probiotic is truly odourless and tasteless. Get to the gut of the problem without your dog even knowing its there!

How long will it take to show results?
The digestive enzymes will take anywhere from 1-4 weeks depending upon your pet's gut health to show a discernable difference.

Can you give it to a 12 week old puppy?
Yes, you can start feeding your puppy probiotics from when they are 8 weeks or older, although we recommend a vet consult to understand what they need probiotics for.

Do I just put this on the kibble?
Just sprinkle the appropriate amount, as shown on the side of the bottle on top of your dog's favourite daily food!

Does this product help with shedding?
Yes, our wild caught alaskan fish-oil helps with shedding and all coat-related problems.

How should I feed it to my dog or cat?
As instructed on the side of the bottle, pump the appropriate amount into their daily pet food and mix.

Actual amoints of EPA and DHA?
Per 4 ml (single pump) - 464mg of EPA and 401mg of DHA. 

Does it need to be refrigerated? Nothing is stated on the bottle.
There's no need to refrigerate it!

Does this fish oil include any kind of preservatives?
The fish oil does not include any sort of preservatives. The only ingredient is the purified fish oil blend. 

Are these soft chew tablets, or crunchy?
They are tablets. You can feed them as a treat, as is, or powder them and sprinkle it on your dog's food.

Where are the ingredients manufactured?
Vetrinex Labs Advanced Joint Support Formula is manufactured in a state-of-the-art cGMP compliant facility right here in the USA. Some ingredients are sourced in the US, while others are imported from reputed manufacturers. All ingredients are tested for purity and potency, to ensure that you get the highest quality product! 

Is there any actual beef in the tablet?
There isn't any actual meat in the product. We use extracts from the meat.

What are the differences between these tablets and other ones?
The concentration of ingredients are the best in our joint support tablets and it can take upto 3 chews from another brand to replace one tablet from our bottle!

How much probiotic should I administer to my pet?
On the product, you can find the table for required amount depending on the size of your pet.

Will this hurt my pet's natural gut bacteria?
Not at all! We are supplementing your pet's natural gut bacteria with this.

How do I administer the probiotic for my pet?
Since the product is completely taste and odour free, you can sprinkle the required amount on your pet's food and they won't even know its there! Less hassle for you as a parent to feed your furbaby what they need.

Can my pet overdose on the probiotic?
Although your pet cannot overdose on the probiotic, we urge you the read the product serving information on the side of the product and feed your pet accordingly, as more quantity per serving does not do any good.

I've been giving my pet the probiotic for 2 weeks, but no change has been observed.
Our probiotics take anywhere from 2-6 weeks subject to your pet's gut bacteria, and the probiotic needs to be supplemented with the right kind of food as well, for it to act quickly.

How much of the digestive enzymes should I administer to my pet?
On the product, you can find the table for required amount depending on the size of your pet.

Will this hurt my pet's natural gut bacteria?
Not at all! We are supplementing your pet's natural gut bacteria with this.

How do I administer the digestive enzymes for my pet?
Since the product is completely taste and odour free, you can sprinkle the required amount on your pet's food and they won't even know its there! Less hassle for you as a parent to feed your furbaby what they need.

Can my pet overdose on the Digestive Enzymes?
Although your pet cannot overdose on the digestive enzymes, we urge you the read the product serving information on the side of the product and feed your pet accordingly, as more quantity per serving does not do any good.

What are the main differences between the digestive enzymes and the probiotics?
The digestive enzymes are geared at treating any and all digestive problems your pet might have. The probiotics are mainly for coprophagia.

How much of the Fish oil should I administer to my pet?
On the product, you can find the table for required amount depending on the size of your pet.

Will my pet like the taste of the product?
Absolutely! We have sold thousands of units and all of our customers are satisfied with the product. Additionally, we have a full money back guarantee on the extremely off chance that your pet does not like the product!

How do I administer the Fish oil for my pet?
You can pump the the required amount on your pet's food and mix it in! Less hassle for you as a parent to feed your furbaby what they need.

Can my pet overdose on the Fish oil?
Although your pet cannot overdose on the fish oil, we urge you the read the product serving information on the side of the product and feed your pet accordingly, as more quantity per serving does not do any good.

What makes wild alaskan fish oil better than icelandic fish oil?
Our wild alaskan fish oil has 1.5x essential acids compared to the counterpart, within the same serving size!

How much of the Joint Support should I administer to my pet?
On the product, you can find the table for required amount depending on the size of your pet.

How do I administer the Joint Support for my pet?
There are two ways to administer the joint support. 
1. Feed your pet the tablets as a whole, if you pet is okay with that
2. Crush the tablets and sprinkle them with their food in case. 

Can my pet overdose on the Joint Support?
Although your pet cannot overdose on the Joint Support, we urge you the read the product serving information on the side of the product and feed your pet accordingly, as more quantity per serving does not do any good.

How long does it take to show a difference in my pet?
Subjective to the conditions of your pet, we guarantee that changes will be seen within 2-6 weeks. Just ask Dagwood!