Got questions? We've got answers!
How do I avail the money-back guarantee?
Please click on the support button at the bottom and reach out to us. It's that simple! Please detail what problems you've encountered and we would be happy to get back to you in 24 hours!
Is the product made in the United States?
Yes, you can start feeding your puppy probiotics from when they are 8 weeks or older, although we recommend a vet consult to understand what they need probiotics for.
What is the status of my order?
Preparing for Shipment: This means we’re currently processing and packing the goodies for your pet. You’ll receive an email to let you know we received your order. When your order ships, we’ll send another email with tracking information.
Shipped: Your order has left our warehouse. Within 24 to 48 hours, you will also see a link to track your package.
Delivered: Your order has arrived! Orders are delivered 2 to 4 days a week before 10 p.m
How do I cancel or change my order?
Please reach out to us through the support link below and we would love to help you!